At BaseCraft, we treat user data with the same engineering precision we apply to our game mechanics. This policy outlines our commitment to transparency within the digital atelier.
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We collect only what is necessary to maintain a high-fidelity gaming experience and ensure laboratory-grade performance across all platforms.
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When you communicate with us via info@basecraft.online, we store your contact details and message history to provide technical support or respond to inquiries. This includes your name, email address, and any specific hardware specs you share for troubleshooting performance QA.
To optimize draw calls and refine the feedback loop of our boutique engine, we automatically collect telemetry concerning device behavior, IP addresses, and user flow across basecraft.online.
Failing to respect minimum data requirements leads to unnecessary security risks for users.
Monetizing personal user logs is a direct violation of the boutique studio philosophy.
Holding user data beyond its technical utility cycle creates bloated, unsafe databases.
Data is exclusively used for technical artist workflows, such as optimizing localized dialogue scripts and engine performance.
We are a game studio, not a data broker. Our revenue comes from software quality, not selling user profiles.
Upon request or project sunsetting, user data is wiped from our primary nodes and backup mirrors within 30 days.
For our users in Italy and across the European Economic Area, we adhere to strictly defined GDPR mandates. Under these regulations, you maintain the right to access, rectify, or erase your personal data held within our systems. As a boutique studio based in Rome, we prioritize the local legal framework for all data transfers.
We may share technical logs with vetted partners (performance QA engineers or cloud storage providers) to maintain our 60fps performance standards. These sub-processors are legally bound to uphold the same high-security standards as BaseCraft.
The gaming landscape shifts rapidly—engines evolve, and hardware breakthroughs occur. BaseCraft reserves the right to update this policy to reflect new technical realities. If significant changes are made, we will alert you via our studio channels or direct notification where possible.
To exercise your rights or query our data processing logic, contact our Lead DPO (Data Protection Officer) at the digital atelier headquarters in Rome.
BaseCraft
Via Roma 45, 00184
Roma, Italy
Email: info@basecraft.online
Phone: +39 06 1234 5678
Mon-Fri: 9:00-18:00 CET
